Last updated: [DATE — to be filled in when published]
Pixora Digital ("we," "us," "our") operates pixoradigital.tech (the "Site"). This Privacy Policy explains what information we collect when you visit our Site or engage our services, how we use it, and the choices you have.
By using our Site or contacting us, you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly:
- Name, email address, and phone/WhatsApp number when you fill out a contact form, request a consultation, or message us directly
- Business information you share with us during discovery calls, onboarding, or ongoing project work (e.g., company name, industry, marketing goals)
- Any content, assets, or account access you provide us in the course of delivering services (e.g., website access, ad account access, brand assets)
Information collected automatically:
- IP address, browser type, device information, and general location (city/country level) when you visit our Site
- Pages visited, time spent on the Site, and referral source, collected through analytics tools
- Cookies and similar tracking technologies (see Section 3 below)
Information from third-party tools:
- Ad performance and audience data through Meta Ads and Google Ads pixels, where you interact with our ads or Site after clicking one
- Data passed to us by connected platforms where you've given permission (e.g., if you sign up through a form connected to Google Sheets or a CRM)
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes or consultations
- Deliver the services you've engaged us for (SEO, social media, ads, web development, branding, content, and lead generation)
- Improve our Site, services, and marketing based on how visitors use them
- Send updates about your project, or — only with your consent — occasional marketing communications
- Measure the performance of our own advertising campaigns
- Comply with legal obligations where applicable
We do not sell your personal information to third parties.
3. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to:
- Understand how visitors use the Site (via analytics tools such as Google Analytics)
- Measure the effectiveness of our advertising (via Meta Pixel and Google Ads conversion tracking)
- Remember your preferences on return visits
You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the Site function.
4. Third-Party Services We Use
We work with the following categories of third-party tools, which may process data on our behalf or independently under their own privacy policies:
- Analytics: Google Analytics
- Advertising: Meta Ads (Facebook/Instagram), Google Ads, TikTok Ads
- Communication: WhatsApp Business, email service providers
- Hosting & infrastructure: [your hosting provider — fill in]
- Project & client tools: as relevant to the services we're delivering for you (e.g., Shopify, WordPress, Google Workspace)
We recommend reviewing the privacy policies of these third parties for details on how they handle data.
5. Data Sharing
We do not sell your personal information. We may share information with:
- Team members and partners at Pixora Digital who need it to deliver your project
- Third-party service providers listed in Section 4, as needed to operate our Site and services
- Legal or regulatory authorities, where required by law
6. Data Retention
We retain personal information for as long as necessary to provide our services, maintain business records, and comply with legal obligations. Project-related data (website access, ad account access, content) is typically retained for the duration of our engagement and a reasonable period afterward, unless you request earlier deletion.
7. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, where legally permissible
- Withdraw consent for marketing communications at any time
- Object to certain uses of your information
To exercise any of these rights, contact us using the details in Section 9.
8. International Clients
We serve clients based in Pakistan, the USA, the UAE, and other regions. If you're located outside Pakistan, your information may be processed in Pakistan and other locations where our team or service providers operate. By engaging our services, you consent to this transfer and processing.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Pixora Digital
Islamabad, Pakistan
Email: contact@pixoradigital.tech
WhatsApp: +92 331 5220 122
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our Site after changes are posted constitutes acceptance of the updated policy.
